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(Last modified: Monday, September 4, 2017 2:01 pm)

Lenovo ThinkPad T420

Integrated Camera not working after Windows 10 upgrade

When you open the Windows 10 Camera app, you see:
Something went wrong

Make sure your camera is connected and not being used by another app.
1. Click Windows button (Windows logo, lower left corner)
2. Click Settings
3. Click Devices
4. Click Connected devices
5. Click Device manager
6. Expand Imaging devices
7. Right-click Integrated camera
8. Click popup menu: Update Driver Software...
9. Click Browse my computer for driver software
10. Click Let me pick from a list of device drivers on my computer
11. Click USB Video Device
12. Click Next button

Open the Camera app in Windows 10 to verify camera is now working.

Note: This procedure installs the built-in Windows 10 driver for video devices. If this does not work for your device, contact the computer manufacturer for a Windows 10 driver update.

Integrated microphone does not work properly after Windows 10 upgrade

No recored sound, or recorded sound is very low volume and distorted.

1. Right-click speaker icon in the system tray
2. Click Playback devices
3. Click on Speakers to select
4. Click Properties button
5. Click Enhancements tab
6. Check Disable all enhancements
7. Click OK button

Open the Voice Recorder app in Windows 10 to verify microphone is now working.